Shipping policy

Shipping Policy for RhysApparel

At RhysApparel, we are committed to providing you with a seamless shopping experience, including fast and reliable shipping. Below are the details of our shipping policy:

Order Processing Time

  • All orders are processed within 1-3 business days after the payment is confirmed.
  • Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods & Delivery Times

We use CJdropshipping's extensive network to ensure fast and reliable delivery to our customers worldwide. Estimated delivery times vary depending on your location:

  • United States: 7–15 business days
  • Europe: 7–20 business days
  • Australia & New Zealand: 7–15 business days
  • Asia: 5–15 business days
  • Rest of the World: 10–25 business days

Note: Delivery times may vary due to customs processing, local postal services, and other factors outside our control.

Shipping Costs

  • Shipping costs are calculated at checkout based on your location, package weight, and shipping method selected.
  • Free shipping is available on select items or orders above a certain amount (refer to specific product pages or promotions for details).

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package in real time. Please allow 24–48 hours for tracking updates to appear.

Customs, Duties, and Taxes

  • RhysApparel is not responsible for any customs or import duties that may apply to international shipments.
  • Customers are responsible for ensuring compliance with their country's import regulations and paying any applicable fees.

Shipping Delays

While we strive to meet delivery timelines, unforeseen delays (e.g., customs, natural disasters, or holiday surges) may occur. In such cases, we will communicate updates as soon as possible.

Lost or Damaged Items

If your package is lost or arrives damaged, please contact us at 7507444899 within 7 days of delivery with your order number and relevant details. We will work with CJdropshipping to resolve the issue.